Full Time Box Office Assistant – Orlando
Location: Orlando, Florida, United States
Date Posted: September 14
- Company Name:
- Mad Cow Theatre
- Position Type:
- Full-time
| Mad Cow Theatre is seeking a full-time Box Office Assistant for shifts Thursday-Monday; Daytime and evenings. Flexibility with hours as needed for special events such as The Orlando Cabaret Festival, Fundraisers and Salons. Provide Customer Service and Sales Assistance to patrons who call our Box Office and/or visit the theatre to make a purchase or inquiry. Be able to sell Tickets, Season Subscriptions, Classes Registration, Gift Certificates and Merchandise as needed. You will need to be comfortable with both phone sales and walk-up sales situations.
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Responsibilities:
- Perform data entry and create a variety of reports using Excel and ProVenue Ticketing Systems.
- Must be able to complete assignments accurately in time allotted.
- Provide Customer Service to theatre patrons.
- Answer calls and process ticket orders in the Box Office.
- Perform other duties as assigned.
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Qualifications:
- Must posses reliable transportation and be willing to use own car for running errands
- Able to lift up to 30lbs
- Friendly and polite telephone presentation and manner
- Professional demeanor and appearance
- A team player who is able to work well with others under sometimes stressful environments
- Must be able to problem solve, think on your feet, acting with tact and diplomacy
- Excellent customer service skills
- Experience working in a deadline-oriented environment.
- Proven ability to Multi-task
- Demonstrated ability to be proactive, willing to take initiative and follow-through on all projects.
- Possess strong communication, organizational and people skills.
- Experience in handling heavy phones
- Previous Sales and/or Box Office experience
- ProVenue Ticketing knowledge a plus, or Willingness to learn how to use a complex ticketing system.
- Computer literacy with MS Office (Word, Excel, Publisher) and Internet Research
- College Degree Preferred
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| Mad Cow seeks a diverse company and is committed to equal opportunity employment. Please submit cover letter and resume to David Mink via email: davidm@madcowtheatre.com or via fax: (407) 206-0481. |
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